Cutting-edge user experience for seamless travelling
What is Fly+?
Fly+ is a PaaS to provide Remote Check-in / Door-to-Door & Left Behind Luggage Handling Services.
Door-to-Door service
Allows passengers to request for remote check-in and luggage movement from pick-up to end destination locations, receiving flight boarding passes and luggage tags at their doorstep.
Track luggage status
Passengers can receive their misplaced/ forgotten luggage back in a timely manner.
Passengers can track the status of their luggage through the application
Customizable for convenience
Passengers can select & modify time slots for luggage drop-off as per their convenience and reach the agent without revealing their phone number.
Our masked calls ensure complete privacy.
What it features
Here's an overview of the amazing components of Fly+.
Passenger portal/app
Allow users easy access to booking and tracking services.
FLY+ Agent mobile app
Assists agents in carrying out their tasks on and off-airport.
FLY+ Admin portal
Gives management control to oversee the entire operation.
FLY+ APIs Gateway
Allows other systems to integrate with FLY+ platform.
Cutting-Edge UX
FLY+ customer application is available as an iOS & Android mobile app, along with website platform.
All mobile application features are available through a web application in both Arabic and English languages
Customer Journey
Through the FLY+ application.
Passenger requests for service(s) via FLY+ App
Agent picks up luggage and processes check-in
Agent drops off luggage at departure airport desk
Luggage gets loaded into the flight after security clearance
Luggage is cleared at arrival airport and collected
Luggage assistant drops off luggage at the check-out desk
Agent/driver collects lugagge from check-out desk
Agent/driver delivers luggage to customer
Left-Behind Luggage Process
Through the FLY+ portal and mobile application.
Driver collects the luggage and delivers to the passengers end destination.
Passengers confirms the drop-off point and delivery slot as per their convenience
Airline/ airport staff requests for the service via FLY+